Refund policy

All sales are FINAL. If you're experiencing an issue with a product, please reach out within 48 hours of receiving your order and include photos with a detailed description in your email so that our team can determine how to best lend a helping hand. Broxton Lane Candle Co. is appreciative of your business and we always want to ensure your satisfaction. We stand behind the quality and integrity of our products. Please note, all sales are final. If you choose USPS Parcel Select Ground, we do NOT offer damage replacement. For replacement of damaged items during shipping please select USPS Priority Mail.  Broxton Lane Candle Co. does not accept returns or exchanges. If you believe you received a faulty, defective, or damaged product, please contact us so we can remedy the situation. We want you to be 100% happy with your purchase.